Privacy Policy

At Kirana, we respect your privacy and take the protection of your personal information seriously.

This Privacy Policy explains how we may collect, use and protect information when you visit our website, contact us or make a purchase.

Information We May Collect

When you use our website or place an order, we may collect information such as:

- Your name

- Email address

- Phone number

- Billing and delivery address

- Order and purchase information

- Information you provide when contacting us

- Information about how you interact with our website

Payment Information

Payments made through our website are processed through our payment service providers.

Kirana does not need to directly store your complete credit or debit card details to process your online purchase.

How We Use Your Information

We may use your information to:

- Process and deliver your orders

- Provide customer service

- Communicate with you about your order

- Manage returns, exchanges and refunds

- Operate and improve our website

- Prevent fraudulent or unauthorised transactions

- Meet our legal and regulatory obligations

- Send marketing communications where you have agreed to receive them

Sharing Your Information

We may share information with trusted service providers where necessary to operate our business, including providers involved in:

- Website hosting and e-commerce services

- Payment processing

- Shipping and delivery

- Business administration

- Marketing and communications

We do not sell your personal information.

Cookies and Website Data

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site and improve your shopping experience.

Your browser may allow you to control or disable certain cookies.

Marketing Communications

If you choose to receive marketing emails from Kirana, you can unsubscribe at any time using the unsubscribe option provided in the communication.

Protecting Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Accessing or Correcting Your Information

You may contact us if you would like to request access to, or correction of, personal information we hold about you.

Changes to This Policy

We may update this Privacy Policy when our business practices, website or legal requirements change.

The latest version will be available on this website.

If you have a question about this Privacy Policy or how your information is handled, please contact:

Kirana

Email: info@kiranaclothing.com.au

Australia

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Last updated: August 2026